A2 Hosting, the company that has a tag line saying “Our Speed Your Success”.
We have reviewed the web host and we do find that it does stand strong on its claims. You can check the A2 Hosting, web hosting review by clicking on the link below:
There maybe a ton of great features but it is not necessary that it fits everyone’s needs and requirements. Therefore, the web host also provides a refund, money back guarantee.
What catches the eye most is the Anytime Money Back Guarantee offered by A2 Hosting. It is a great feature and if you are new it instils the confidence to go ahead and try out the web host.
The major question here is that Is Anytime Money Back Guarantee actually that favourable?
We break down the Anytime Money Back Guarantee policy and will show you the steps to cancel your hosting account and get a refund.
If you are looking for another alternative to your web hosting then we can suggest you a number of them. We review web hosting companies on numerous parameters that help your website and business. We will cover this in detail in the later section.
If you have a website and want to know effective ways in which you can market and promote your website check out our blog
Anytime Money Back Guarantee - Refund Policy
A2 hosting does offer a very lucrative refund policy or as they say, no question asked anytime money back guarantee. If you claim refund within first 30 days, you get full refund otherwise adjusted refund. You can claim refund anytime.
This is the most lucrative feature. It gives you a complete sense of relief that you can try the web host and later get refunded if things do not work out well, anytime you like. All the major competitors offer either a 30 days or 45 days money back guarantee, but this is completely different.
It says anytime you can ask for refund, looks very nice, but is it really so. We decided to dig a bit further into this and check it ourselves. It is so that you can close your account and claim your refund anytime but as expected, there are a number of things to keep in mind.
The most important clause in Anytime Money Back Guarantee is that,
“If a request is submitted online for immediate cancellation within the first 30 days, a full refund will be issued. Customers who desire a refund on a prepaid account after 30-days will be re-billed at the regular price as opposed to any discounted price from the use of a coupon. Only the difference between the prepaid amount and the re-billed regular price will be refunded.“
In simple terms, if you cancel in the first 30 days you will receive a full refund otherwise, you will be re-billed on full amount and then you will get the balance.
So technically, you have 30 days to decide from the date of payment if you want to go ahead with the A2 Hosting account. If you take too much time on deciding, after re-billing there might be no amount left for refund.
All does not end here, there are more clauses which will decide whether you will receive any refund or not. We can easily divide them into 3 categories:
- Non Refundable
- Refundable with Conditions
On cancelling your account, these are the few services you get a refund for
- Hosting Services (A2 Hosting Fees)
This is everything that you get a refund for without any questions. All the features related to the server or your web hosting capacity etc, which is under A2 Hosting directly.
On cancelling your account, you do not receive any refunds on the following
- All Third Party Fees
- Domain Registration Fees
- Setup Fees
- Migration Fees
- Deduction of $14.95 as Retail Domain Price, if Free Domain Promotion is used
- Violation of Terms of Service
These are the heads on which you will not receive any refund.
Refundable with Conditions
Certain services that you do need for your website are refundable but they have certain conditions over them.
- SSL Certificate has a 25 day refund window
Mode of Refund
There are two modes of refund offered by A2 Hosting on cancellation of account and services.
- Original Payment Method
Refund is processed under the original mode of payment but after 30 days it is processed via PayPal. It is written very clearly in the refund policy that if you cannot accept refund via PayPal you will not be eligible for a refund via other payment methods.
We still advice you that before cancelling your account, contact the customer support team first to know the refund amount. The terms and conditions do change without notice.
You can view the refund policy of A2 Hosting on the links below:
Steps to Cancel Your A2 Hosting Account
Cancelling your a2 hosting account or service and getting refund is very simple. You can cancel account do it in just 4 clicks, select mode of refund and that is all you need to do.
By following these simple steps, you will be able to cancel your A2 Hosting Account.
Step 1 – Click on My Services Tab
Go to your hosting dashboard and hover over the services tab in the menu bar. Click on the “My Services” option. You will be able to see all your active subscriptions.
Step 2 – Click on Manage Button
Go to the subscription or hosting plan that you wish to cancel. Click on the “Manage” button right next to that subscription or plan. This will take you to the page where you can see all the details of the selected plan.
Step 3 – Click on Request Cancellation under Actions Tab
Once decided, click on the “Request Cancellation” button under the “Actions” tab. This will direct you to account cancellation request page.
Step 4 – Click on Request Cancellation to Cancel Service
All you need to do on this page is to give a reason for your cancellation and select the cancellation type.
Cancellation type has two options, immediate and at the end of billing period. You can choose the option that you like.
After that click on the “Request Cancellation” button and your cancellation request will be processed.
Step 5 – Cancellation Approval Message
You will be redirected to a confirmation page and will receive an email of the same.
Usually the time to process the request is between 1 to 3 days. During this period you can reinstate your account if you want to.
After that you will receive an email stating the refund details and the amount. You can still reach the customer service in case of any discrepancies.
In the refund policy there is no mention of when will the amount be refunded to you but from our research we know that it might take up to 5 days.
It is quiet long as compared to the competitors.
Other Web Hosting Reviews
If A2 Hosting is not the hosting for you, we can suggest you with a load of alternatives. We always advice that you should not choose web hosting randomly. It is a very crucial part for your website’s success.
You should analyse them on parameters like, pricing, features, value for money, load time, up time, customer support etc. These are some of the most important things that you will need in a web host (we say with experience as we are in the business of digital marketing and websites).
We suggest you do test and review web hosts yourself, if you have the time and resources, nothing better like it. Otherwise, you can check out our reviews and decide which one you would like to go for.
We do review web hosting companies and analyse them on parameters that we think are really important and one should definitely look for in a web hosting company. We have reviewed some major brands, big names and new ones too.
Here are some of the web hosts which we have reviewed,
If you would like us to review a web host, leave it in the comments below.
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