iPage does offer amazing budget pricing for their plans along with wide variety of 3rd party applications and features. The benefits they provide as $500 in Extras are really useful for small businesses.
Their entire offering is to meet the needs of a small business and it is a big plus. You need more than just a website when you are a business and iPage takes good care of that.
iPage also offers a no questions asked refund policy. They offer 30 days money back guarantee in case you are not satisfied with the services.
They do not seem to ask many questions but there are many conditions which have a direct impact on the amount of refund you will get. We have it broken it down for you.
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30 Days Money Back Guarantee (iPage Refund Policy)
As you know that iPage offers a 30 Days Money Back Guarantee as a Refund Policy.
30 days from the date of the term, that is date of transaction. Please keep this in mind. Wherever a “time frame” is mentioned, it is from the Date of Transaction.
Just like other web hosting companies, the policy has some things that are refundable and some that are non refundable.
In the table you can get a view of the list of items that are either refundable or non refundable.
|Basic Hosting Fees||Domain Registration Fees|
|Payment made through PayPal or Credit Card||Additional Services|
|Violation of Terms of Service|
|Charge of $15, If plan includes Free Domain|
The 30 days money back guarantee states the following as refundable:
- Basic Hosting fees
This is what you pay towards the hosting space. This is the only refundable element. The additional services such as Backup, SiteLock etc are all non refundable.
This is not the last, there is one more clause to be careful of. The refunds will only be applicable if this is your first time account with iPage.
For example, if you previously held an account with iPage which you had cancelled and this is you new account, then you are not eligible for Money Back Guarantee Refund Policy.
The 30 days money back guarantee states the following as non refundable:
- Domain Registration Fees
- Setup Fees
- Additional Services
- Violation of Terms of Service
- Charge of $15, if plan includes free domain
Domain charges are all non refundable. There is an additional charge of $15 if you have availed a free domain. The good part is, you get to keep the domain. You can transfer it to some other hosting or point it elsewhere.
The reason they can offer hosting for so cheap is due to the fact that some necessary features are all available as up-sells and are non refundable.
You can check out the detail refund policy in iPage User Agreement.
Mode of Refund
iPage offers money back guarantee refunds to the following payments modes only,
- Credit Card
If you have made a payment for your services through these two modes then only you will be refunded.
The web host accepts only these two payment methods as of now.
iPage Hosting Account Cancellation
The process to cancel iPage hosting account is really simple. You can do it by two methods
- Live Chat
- Call / Phone
These are the only methods available, by which you can cancel your iPage hosting account.
If you want to cancel your account through Call, you can reach them on the following number and request the cancellation of your account.
On Live Chat, you can request the customer service to process your cancellation request. They do ask for a reason but it is your choice if you wish to give one, they will process your request without a reason too.
Once your request is processed, you get an email stating that “Your iPage Account Will Be Cancelled Immediately”, but you can still access it for two days. The customer service also shows you the refund time period, that is 24 hours to 48 hours.
On cancellation, after 48 hours you will not be able to login and that is when your refund is processed. It usually reflects in your bank the same day but they do mention a time period of 4 to 5 days while cancelling your account.
The process is really simple and in 48 hours you are through with it. That is what makes it possible to try out the web host.
Other Web Hosting Reviews
If iPage is not the hosting for you, we can suggest you with a load of alternatives. We always advice that you should not choose web hosting random. It is a very crucial part for your website’s success.
You should analyse them on parameters like, pricing, features, value for money, load time, up time, customer support etc. These are some of the most important things that you will need in a web host (we say with experience as we are in the business of digital marketing and websites).
We suggest you do test and review web hosts yourself, if you have the time and resources, nothing better like it. Otherwise, you can check out our reviews and decide which one you would like to go for.
We do review web hosting companies and analyse them on parameters that we think are really important and one should definitely look for in a web hosting company. We have reviewed some major brands, big names and new ones too.
Here are some of the web hosts which we have reviewed,
If you would like us to review a web host, leave it in the comments below.
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